Helping Families Heal…

 

Dear Tim,

Thank you for taking such great care of our family during our sisters passing. Your tenderness and compassion will never be forgotten. Those days were the darkest days in our lives. Your help with difficult decisions and wonderful skill at planning and directing the funeral created a very meaningful family experience. We will always be grateful to you.

Sincerely Kellie

Dear Tim and family,

I just wanted to thank you so much the personal care and consideration you showed us for my fathers funeral services. You truly helped my family during this difficult time and contributed to a meaningful celebration of my father. I especially appreciate the kindness you showed my mother and the respect and care you gave her during the entire process. I hope you continue to bring as much peace to others as you have to us.

Best Claire


Tim and Dean,

Your family made saying the final goodbye to our dad a lovely event. You were professional and went out of you way to make things as easy as possible.  Tim  we will always remember the way you referred to each of us by name after meeting us, coming from a large family that means a lot.

Thank you,

Liz

Tim,

Thank you so much for you kindness, guidance and expertise with the passing of my mother. We also appreciated having you suggest the Great Room for the reception it worked out very well. You made our time of sorrow a little easier.

Sincerely,

Sue


Dear Tim,

At a time of immense sadness you were incredibly understanding and compassionate. It did not go unnoticed how you took care of my dad, and the warmth and sympathy you showed towards our family- especially my mom. I am so grateful for you handled taking my dad from the house that night, you established a sense of trust with our family the moment you walked in the door. My mom and the rest of the family were grateful for your prayer at the funeral home. We felt like you were affected in a personal way and were sharing with us your prayers. Everything from beginning to end was perfect. Please acknowledge our gratitude to your staff they were wonderful. You are a wonderful man and I wish for you all of God’s blessings for a happy and fulfilling life. You have definitely found your calling.

My sincerest regards,

Andrea

Timmy,

The pictures you provided us give me great comfort. I really appreciate these wonderful gifts. His presence fills the room and still thinks he’s in charge. You did a great job for us and everyone was happy with everything, which is quite an accomplishment with our large families. You handled everything with class and finesse. I know your “Uncle George” is very proud of you and is probably taking full credit for your great job! Good luck with your new family and good luck in business. You’re a natural!

Sincerely,

Jean

Tim,

Thank you so much for the beautiful Life Celebration for my mom. It was beyond my expectations.

Fondly,

Laura

Tim,

My family wanted to extend a special “shout out” to you after Mary’s funeral…you and all those who made that happen were wonderful! You showed compassion and grace and helped us laugh when we needed to… Thank You for that, and for instilling confidence in us at a difficult time Thank You Thank You!!!!! You’re a gem!

Lynn

Tim,

Thanks for making moms service beautiful and special just like her. 

- Carol

Dear Tim,

 As a coach I would look for a player who was cool, calm and deliver under pressure. Tim you were put in impossible situation and you were a true champion. You were able to deliver and give more than expected. You gave an absolutely unthinkable tragedy bearable, succinct closure. Your future is faced with helping people through very sorrowful times. You have a way of making people feel free to let go in a manner that is warm, compassionate, and loving from beginning to end.. Nothing was forgotten. We love you “little Timmy Burns” our family thanks you from the bottom of our hearts It would have been an honor to have coached you.

- T

Dean and Tim,

Thank you for the beautiful send off for dad. We know that he would been thrilled! My mom is perfectly at peace now. You, as a family took care of us as a family. We’ll never forget it.

Love Kathy

Dear Tim,

I just want to take the opportunity to thank you for proving us the life celebration needed to say goodbye to our mother. Your professionalism was always present; we were so pleased with your services and will highly recommend you to other families.

Sincerely Barb

Dear Tim,

Thanks so much for all your help making Jim’s wake and funeral such a celebration of his life.

Best regards,

Mary

Dear Tim,

You did really great. Thank You. You are a forever friend!  

Porter

Sadly, our mother passed away after a short but intense battle with brain cancer. My family was devastated, and in that state of devastation had to plan her memorial and funeral. That’s where Burns Garfield, and Tim Burns, came in. At every level, and with every detail, they were truly excellent. Tim encouraged us to think of the Life Celebration as the beginning of the healing process, and it was. He helped in so many practical ways. But even more importantly, he helped to create a truly personal and beautiful space for friends and family to remember Mom. We provided photos and information about Mom’s likes and loves. Tim used all that to create stunning visual backdrops, slideshows, a puzzle with a photo of our mother to engage the youngsters in our family, a calendar of her life and more. I’m not sure where I will be when my time comes, but I’d consider having my body shipped back to Syracuse just so I could have my Life Celebration at Burns Garfield! That’s how good they are. I give Burns Garfield my highest recommendation.

Tim,

I want to thank you for all the support and service you provided me through dad’s passing. The service you provided was more than I could have imagined and all the visitors have told me how impressed they were. Thank you for being there for me through the emotional/difficult moments and taking such good care of my dear father. More importantly thanks for being my dad’s friend. It made the process, after his passing feel so much better knowing the person who was helping knew pops.

Much Love & Thanks,

Amy

I wish to my extreme satisfaction with all facets of our family’s celebration of Maureen’s life. You and your staff went far beyond professional to genuine concern and caring. The advice you offered me was always “spot on” resulting in a more beautiful and appropriate event. I could not be more pleased with the experience.

Thank you again, my friend.

JD

Tim,

Partnering with Burns-Garfield for my mom’s Life Celebration service was nothing short of wonderful. Your attention to her, and who she was and what she meant to so many brought great comfort and peace to us. Thank you for your compassion and for being available 24/7 for us. your professionalism and attention to detail did not go unnoticed. What was particularly meaningful to me was how you “talked to us” and continually connected my mom to us all along the process. Thank you for you personalization. Love the way you are bringing more warmth to the traditional funeral service. As I mentioned to you from the comments we heard, others haven taken note as well. 

With Gratitude,

Kathy